While Apple launched its new iPad with much fan fair in Australia, plenty of Australians customers complained that the iPad 4G wasn’t really compatible with Australian LTE carrier, specifically Telstra’s 4G network.
The Australian Competition and Consumer Commission (ACCC) had taken legal action against Apple for what it claims are misleading statements over its new iPad. Apple’s lawyers argued that it was never specified the iPad could connect to Telstra’s network, but told the court the device is compatible with other networks that by international standards are termed as 4G. Apple has agreed to publish a clarification that states the product supports ultra-fast mobile networks but is not compatible with the Telstra network.
As of today, Apple is offering refund to its dissatisfied customers and have also put up a clarification message that it won’t be working on Telstra’s 4G network.